With its intuitive webbased interface, system administrators can access accounts for. Built from the ground up for avaya ip office built to scale with resellers why westcon for ucaas. May 16, 2007 avaya ip office is a broad term used to describe the phone system consisting of a server and operating system. Use the support by product shortcut at the top of each page, and select your product and release to find the latest product and support notices, the latest and top documentation, latest downloads, and the top solutions that agents are using to close customer tickets.
You may not modify, copy, reproduce, republish, upload, post, transmit or distribute in any way any content, in whole or in part, including any code and software. Use the support by product shortcut at the top of each page, and select your product and release to find the latest product and support notices, the latest and top documentation, latest downloads. Communications software is moving from on premise to the cloud, with hybrids bridging the gap and allowing owners to keep legacy equipment. Ip office can also automatically launch conference calls for you to your meeting attendees to bring the right people together instantly, and speed decision making. Ip office installation installation manual page iv ip office 4. Share messaging, receptionists, the office directory and much more. Ip office preferred edition enhances all the capabilities of. Avaya ip office allows you to simplify the way communications and collaboration works at your business. To learn more about avaya ip office, please contact your avaya account manager or authorized partner. Providing the necessary mobility, call handling and routing functionality for ip office, essential edition helps ensure small businesses have the. Scalable with support for up to 12 expansion modules, ip office. Avaya ip office is the right choice for any small and medium size business todaywhether you have 5, 25 or 250 employeesjust getting started or already establishedhave a single office or multiple locations. Clarify for avaya ip office clarify for avaya ip office is a suite of recording and quality management tools, designed to evolve with your business and support the way you work.
Avaya gives you options for choosing the right phone to meet your needs. Below youll find a handy list of all the current avaya phone system manuals as well as avaya brochures and avaya handset user guides. Acr reports on all users with over 50 standard reports. Ip office mode mailbox user issue 8c, 25th january 2005 intuity mode mailbox user. Supporting up to 384 employees, it is the perfect solution for startups and more established businesses, whether you operate from a.
Cloudbased contact center for small business avaya. The supplied server was the ip office 500, which is a self contained 2ru rack unit. Avaya ip office 1416 manuals manuals and user guides for avaya ip office 1416. If your business is all about customerscare, service, experiencethen theres no more crucial touch point than your contact or call center. Avaya ip office is the right choice for all small and medium size businesses today. Avaya s ip office phone system is designed to bring the benefits of ip telecom services to offices with 10 to 384 users with the ip500v2 controller and to 2000 users with ip office server edition.
Ip office is avaya s global midsize solution for enterprises, supporting up to 3,000 users at a single location with ip office select editions. Avaya ip office contact center is avaya s softwareonly, multichannel, inboundoutbound contact center solution for enterprises with up to 250 agents. Ip office basic edition delivers what small and growing businesses need most in todays competitive environment with the flexibility, sophistication and. Avaya ip office is the right choice for any small business today whether you are 5, 25 or 250 employees just getting started or already established have a single office, a home office or multiple storessites. State of the american workforce report 2014, gallup. End user may install and use the software on multiple designated processors or one or more servers, so long as only the licensed number of units are accessing and using the software at any given time.
Search clarifys database and browser optimization makes it quick and easy to find what you need. Clarify uses clever features to improve workflow, simplify compliance and drive performance. Ip office essential edition for essential business communications overview the ip office essential edition is the foundation upon which to build your ip office solution. Ip office contact center is a fully integrated contact center specifically built to address the full scope of ip office and its addressable market. End user may install and use each copy or an instance of the software on one server or on multiple servers provided. Large displays and the latest capabilities to make the. While reasonable efforts were made to provide information that is complete and accurate at the time of printing, avaya can assume. Ip office hardware ip 500 v2 dell r210220 hp dl 360 virtualized server virtualization yes yes multisite no yes max. Its is an avaya business partner providing solutions since 1987 corporate office. Share information, anytime, anywhere, via any device. Avaya brochure downloads infiniti telecommunications. Further information can be found in the ip office 11.
Avaya provides a limited warranty on avaya hardware and software. Avaya ip office 500 v2 phone system features infiniti. Multichannel contact center ip office contact center avaya. It lets employees take an active role in creating value, delighting customers and engaging colleagues in interactions the move your business forward by delivering meaningful results. Avaya ip office 500 fact sheet pdf 209 kb televoice. Avaya ip office unifies your communications, providing your employees with a solution that lets them handle all their business. Avaya ip office go from being just connected to being truly productive, with tools that help people improve how they connect with customers and coworkers. Ip office 500 system has 128 party conference capacity, with up to 64 parties. Refer to your sales agreement to establish the terms of the limited warranty. Avaya ip office contact center a simple and robust multichannel contact center for ip office customer expectations have risen dramatically, requiring. Avaya ip office 500 v2 essential edition, preferred edition.
For businesses with multiple locations, ip office provides a powerful set of tools to help streamline operations, centralize management, and reduce total cost of ownership for converged networks. Ip office contact center is part of the avaya contact center solutions for ip office portfolio. With the power of avaya onecloud ix contact center you have access to the features you need to create meaningful customer experiences in just a few clicks. All avaya digital and ip phones all have inbuilt message waiting lamps, and the ip office phone manager application provides message waiting indication on screen for analog phones, from ip office 3. Avaya ip office server edition mvp network consulting. Avaya ip office server edition richer team and customer engagement for midsize businesses. In addition, avaya s standard warranty language, as well as information regarding support for this product while under warranty is available to avaya customers and other parties through the avaya. For more information about avaya ip office user productivity solutions please contact your avaya account manager or your avaya authorized partner.
We use cookies to deliver the best browsing experience, personalize content, serve targeted advertisements and analyze site traffic. Further information is also included in the guides for each phone type supported by ip office. Ip office 500 communications server voice over ip voip. Often located in office lobbies, stock rooms, dropin desks and other common building areas, avaya ip office telephones for walkup users have a simple, familiar interface that make them the right choice for visitors, suppliers and others who need a phone for occasional use. Meteor telecommunications, phone systems, business. Meteor telecommunications, phone systems, business services. Avaya ip office platform embedded voicemail user guide ip office mode page 3 ip office platform 15604067 issue 15c 20 may 2016 comments on this document. Videos and tips on using the avaya support website can be found here. Avaya ip office ip office 500 communications server for small business successful companies are always looking for new ways to do more with lesskeeping their business flexible, innovative and competitive without driving up operating costs and capital expenses. The avaya ip office systems are easily expandable and offer a large selection of features to meet the demands of your growing business.
Ip office preferred edition for optimal responsiveness and professionalism overview ip office preferred edition delivers intelligent communications capabilities that enable staff to collaborate easily and respond quickly to customers and colleagues. Ip office 500 enabling growing businesses to harness the power of unified communications overview avaya ip office 500 is a highly modular unified communications platform designed to meet the requirements of small and medium enterprises. Avaya ip office music on hold avaya ip office release 8. Since its much publicized release in march 2007, the avaya ip office 500 has become the platform of choice for many avaya businesspartners selling to small and midsize businesses around the globe. The ip office essential edition is the foundation upon which to build your ip office. Regardless of where they are working or the device they are using, give your people. Sep 22, 2017 transform the way you conduct business create a seamless engagement experience for your customers and employees.
Avaya ip office contact center is avayas softwareonly, multichannel, inboundoutbound contact center solution for enterprises with up to 250 agents. Avaya ip office 500 control unit with 4 slots for voip, extension or. Below weve compiled a list of popular avaya ip office 500 phone system features. Avaya ip office 500 v2 essential edition, preferred edition, advanced edition powerful communications for small business powerful communications for small and medium size business r8. Enabling growing businesses to harness the power of. With preferred edition, businesses can use communications to establish a competitive. Add custom tags and notes to improve searchability. Enabling growing businesses to harness the power of unified. Avaya ip office 500 control unit with 4 slots for voip, extension or trunk cards, with 2.
Over one million businesses rely on avaya solutions like avaya ip office the awardwinning business communications system that gives growing companies an allinone solution for telephony, messaging. I knew when i implemented the ip office platform, it could expand with us as our needs changed over the years. The avaya ip office 500 solution since its much publicized release in march 2007, the avaya ip office 500 has become the platform of choice for many avaya businesspartners selling to small and midsize businesses around the globe. Maximum of 4 per avaya ip office 500 phone system part number. Depending on the type and locale of the ip office some settings and tabs may be hidden as they are not. Connect up to 32 sites and have all the ip office systems communicate seamlessly. Those methods are 51v stepped, 81v, 101v and line reversal.
The awardwinning ip office 500 gives growing companies a complete solution for telephony, messaging, networking. Brochures avaya ip office system manual and brochures. Reseller must be an avaya partner and have a valid avaya link id reseller must obtain 2 avaya sme apss sales certifications reseller must have an active westcon account resellers interested in the ucaas solution codelivery package have the following additional requirements. Running standard edition software, ip office 500 allows you to. Avaya ip office platform total cost of ownership tco vs. Ip office basic edition partner mode simplified communications for very small businesses overview avaya ip office basic edition partner mode is the ideal solution for small enterprises that need more productivity with a. Ip office contact center can connect to an existing or to a new ip office installation.
Ip office ip phone installation manual avaya ip phone installation page 6 ip office 3. Avaya ip office enables you and your staff to work anywhere whether it be from home, a hotel, or even the airport. Ip office contact center is scalable from 1 100 agents to meet the market needs of ip office. Its to give you a better idea of what this incredible ip office 500 system can do in plain, easy to understand language. If you cant find what you need please feel free to contact our friendly avaya experts and well point you in the right direction. Nov 16, 2018 avaya call reporter available in the powered by ip office cloud as a subscription.
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